The cart is emptyMarket Information
Α. Orders
Β. Ways of Shipping and Charging
C. Payment Methods
D. Terms of Return of Products
Ε. Terms of Use
G. Personal Data
A. Orders
The main way to order products from efxi.gr is:
• Through the web site of efxi.gr, at the address www.efxi.gr, 24 hours a day, all days of the year.
• By email, to
• By phone, at the number 0030 211 414 3428 (simple city charge from all over Greece) or at the number 0030 693 840 5480 (mobile phone charge from all over Greece) on weekdays from 10:00 to 18:00.
• Through your physical presence from our headquarters, Parnassos 2, 105 61, Athens. However, you should call beforehand to make sure that the products you want are in our store if you want to pick them up immediately.
When ordering by phone to the caller or by email, don't forget to include the phone number to which we can contact you directly, because even if the information you provide in your message or email is complete, we will have to confirm your order by phone.
We want to reiterate here that ordering through the site of efxi.gr is the best method, because it ensures the completeness of the order details and minimizes any problems that may arise from the human factor (errors, misinterpretations of commands, etc.).
We accept cancellation of an order free of charge for the customer if the order is canceled before shipment. In case of cancellation, however, after the order has been sent before delivery, the customer is charged only with the relevant shipping costs (this charge is valid even if the customer received the products without shipping charge).
We do not accept cancellation or return of order after receipt by the customer. We accept the cancellation of an order only if the order is canceled within 24 hours from its placement.
Β. Ways of Shipping and Charging
All efxi.gr products are delivered to you with 2 methods:
1. With courier services (Couriers or ELTA)
2. With receipt from you from the headquarters of efxi.gr
The first method certainly have costs, depending on the delivery location, the pricing policy of each courier company and its distance from the physical headquarters of efxi.gr. That's why we always try to choose the best shipping method and use more than one courier company.
Delivery takes place within 1 - 5 working days at your headquarters.
Deliveries in inaccessible areas have an additional charge, unless the receipt is made from the seat of the courier company or from the seat of the transport company.
The courier company does NOT communicate by phone before deliveries.
We therefore recommend that you note at the time of your order what hours per three hours (eg 12: 00-15: 00) they serve you to pick up. The courier company delivers from 12:00 to 19:00.
In the event of a third failed delivery attempt, your order will be refunded to us. In order for the order to be sent again, the customer will also be charged the costs of the second shipment.
Friday orders (after 14:00) are shipped from Monday.
For delivery charges in foreign countries, you will be contacted electronically so that the courier company suitable for your country can be selected, as their charges vary and may vary.
Receipt from you from the headquarters of efxi.gr
For all orders within Attica there is the possibility of receipt from our headquarters, Parnassos 2, 105 61, Athens, without freight charge. As soon as your order is ready for collection, we will notify you by phone so that you can pick it up, from 10:00 to 18:00, Monday to Friday. Find us on the map.
Product Availability
The above delivery times are for orders that include products immediately available. If your order includes a product that is not immediately available, we will need an additional 2-5 working days.
In case a product has been sold out and we are not able to send it to you, you will be notified by phone and email and you will have the option of either replacing the product with another or returning part or all of the money for the order.
In the case of holidays, holidays, etc., we guarantee the delivery of the product on the day of the holiday or the holiday for addresses within the Athens basin as long as we are given the order in time.
C. Payment Methods
You can pay for your order in 4 ways:
1. By credit card (recommended way) via PayPal
2. By depositing in a bank account of efxi.gr
3. Cash on delivery
4. At the headquarters of efxi.gr
1. Credit card payment via PayPal service
We recommend this method of payment as long as you have a VISA, MasterCard.
You can safely use it to pay for your products. The credit card repayment process is completely secure and covered by the most modern security standards.
The process is extremely simple and fast, and is done in just two steps. You simply fill in your card details in the relevant form. In case of success, your order is registered, while in case of failure, you are informed about it.
The PayPal online service offers a fast, easy and secure way to pay via the Internet, without you disclosing your card information. So if you have a PayPal account you can pay for your orders by depositing in the PayPal account of livingbio.gr. The informing of livingbio.gr is done at almost the same time of your payment, and therefore we can immediately start the process of your order.
If you do not have a PayPal account, you can easily open an account (for free) by following the simple and understandable steps described on the PayPal web site. All you need to have is a credit card, or transfer money from a bank account to your PayPal account. Both the deposit of money via PayPal and the creation of a new account are 100% inexpensive.
Additional information on credit card usage
• What is my CVC / CVV field?
The CVC / CVV field is located on the back of your credit card and is a three-digit number. You are asked for extra security and it protects you even more since it is very difficult for someone to know this field. To import it, turn around and look at the back of your credit card. It is the three-digit number you will see and is usually located on the top right.
• What happens if an error is made during the payment (eg the connection is cut off or I press Cancel during the transfer)?
Whatever happens, the transaction has been recorded by us and your money is not going to be lost (unless of course we get approval for your card and the amount is actually committed). The process is automated, controlled and there is no chance of losing money.
2. Payment by deposit in a bank account
You can deposit money for your orders in one of the efxi.gr. accounts. The exact amount that includes the shipping costs, you will be informed according to your order method.
• If you placed your order through the web site of efxi.gr, then the exact amount is displayed at the end of your charges.
• If you have placed your order by any other method, you will be informed by our partner who assisted you in submitting your order.
We recommend using Web Banking, which is currently available from almost all banks. Web Banking significantly speeds up the whole process, as money is transferred faster.
In all cases, the money that should reach our account should be exactly the amount stated at the end of your order, without any charges or bookings on behalf of the bank. Especially in the case of Web Banking when you are asked to specify who is charged with the costs, (sender, recipient or both) you must select "Sender".
The efxi.gr account is as follows:
1. NATIONAL BANK OF GREECE: NUMBER IVAN: GR 4401101030000010300270062 (Efstratios Chatzigeorgiadis)
ATTENTION: Your order will start to be prepared as soon as the money appears in one of the above accounts.
3. Cash on delivery
For those who prefer the more traditional payment method, the products come via courier or ELTA and you pay the price at the time of receipt. This method has an additional cost of € 4.00 (which, however, is stated when submitting your order and is included in the final total amount), given the collection charge from courier companies or ELTA. In case you choose this method, your order will start to be prepared only after we contact you by phone. Therefore, immediately after your order, you must be available to confirm your order by phone. We are sorry for the inconvenience, but it is impossible to certify the identity of the customer in any other way.
4. Payment at the headquarters of efxi.gr
You can pay at the headquarters of efxi.gr, Parnassos 2, 105 61, Athens, and combine your order with the immediate receipt of your products, without any additional charge (shipping, etc.). In this case, you should contact efxi.gr by phone before your transfer, to make sure that the products you ordered are available in our store.
D. Terms of Return of Products
The products that efxi.gr supports and promotes have been carefully selected by experts and based on the quality provided by our producer or supplier.
Despite the constant efforts to keep the products we send you in excellent condition, there are few cases in which a product can be damaged without - most of the time - being our responsibility.
The products distributed by efxi.gr are products of excellent quality which meet and carry all the necessary certifications from the competent bodies.
However, by acknowledging the lack of physical contact of the final consumer with the selected product, we guarantee you the right to return the product you received after ordering online from within 10 calendar days with a refund.
Although the website of efxi.gr makes every effort through the completeness of the product descriptions posted on its pages, it is possible that the expectations of the final recipient of the product of his choice will not be met.
For the above reasons, here are the terms and conditions for returning non-defective products:
1. The date of receipt of your order with the date of submission of the application for return should not exceed 5 calendar days.
2. The packaging has not been tampered with and is in the condition received by the final consumer, complete and without damage, and the packaging must be the one that normally accompanies the product.
3. The product to be returned must be accompanied by the original receipt or purchase invoice.
4. Before each return, it is recommended to consult with the company at
For all the above cases, the maximum return period for non-defective products may not be extended beyond ten (10) calendar days from the date of receipt.
Conditions for Return of Defective Products
You have the right to return defective products purchased due to proven fault of efxi.gr (damaged during transport) or due to a defect of the product (quality or operation) and request its replacement, repair or refund as appropriate.
In all cases involving the return of defective products, the final consumer has the option either not to accept the receipt of the product from the beginning, or, after receiving it, to return it within ten (10) calendar days from the day of receipt. .
In case the product shows a functional defect after the lapse of ten (10) calendar days, which is covered by the product warranty and if the warranty has been given by efxi.gr or by the manufacturer, or its official representative, The final consumer has the right to exercise his rights as set forth in the documents which accompanied the product at the time of receipt and which are offered by the warranty.
In any case, the return is possible under the following conditions:
1. If prior consultation with the company at
2. The product has not been used, or if it has been used, the packaging of the product must be the one that normally accompanies the product.
3. The product to be returned must be accompanied by the original receipt or purchase invoice and the guarantee.
In each of these very rare cases, we are always by your side with a positive attitude and very willing to serve you.
Ε. Terms of Use
General terms
Efxi.gr reserves the right to unilaterally modify or renew the terms and conditions of transactions, which are made through its current website. It also undertakes to inform it in a timely manner of any change or addition to these terms.
Efxi.gr is committed to the completeness and validity of the information listed on the web site www.efxi.gr to the extent that this is primary information coming from it and its partners. Efxi.gr, however, in addition to the primary information, retransmits and reproduces information from valid and valuable media that it has evaluated. However, it does not assume responsibility for the completeness and validity of third party information reproduced or retransmitted by the website www.efxi.gr good faith.
The use of the web site www.efxi.gr must be done exclusively for legal purposes and in a way that does not restrict or prevent its use by third parties.
The visitor is obliged to use the website in accordance with the law, the good manners and the present terms, and not to commit acts or omissions that may cause damage or malfunction to him, to affect or endanger the provision of services of efxi.gr, to have an offensive character or to be criminally infernal.
Efxi.gr does not guarantee that the online store www.efxi.gr, the servers or the e-mail messages sent by efxi.gr. do not contain viruses or other harmful elements.
Efxi.gr bears no responsibility for any kind of damage that may occur from the use of the online store, including, but not limited to, direct, indirect, accidental, accidental and subsequent.
The visitors of the online store www.livingbio.gr automatically agree that the specific Terms of Use are subject to the Laws of the Greek State regarding any disagreement that arises between the users and the online store www.efxi.gr.
Copyright
This website (www site) www.efxi.gr is the online store of efxi.gr. The entire content of the web pages, ie articles, product descriptions, images, graphics, photos, texts, blogs, etc., are the intellectual property of www.livingbio.gr and are protected in accordance with the relevant provisions of Greek law, European law and international conventions. Any use of the content for any reason and in any way or by any means, without the prior written permission or approval of the website www.efxi.gr is prohibited.
The names, images, logos and insignia of the company efxi.gr, the website www.efxi.gr, the products and services of the website www.efxi.gr as well as the associates, producers and representatives, are protected by the Greek, community and international trademark and industrial and intellectual property laws and their appearance on this site in no way constitutes or allows their free use, reproduction in any way, without the written permission of their owners.
Users Under 18
For users under the age of 18, the prior consent of the parents / guardians is considered a given, but in no case is the Registration or even the execution of an electronic transaction allowed.
Efxi.gr does not allow the purchase of products by non-adults. Although it may have products for non-adults, their purchase must be supervised by an adult. If you are under the age of 18, you can use efxi.gr only with the participation of a parent or guardian.
In case you notice that a purchase or registration has been made by a person of your relative or not, under the age of 18, please contact efxi.gr immediately so that we can immediately delete these data.
G. Personal Data
Privacy protection
The management and protection of personal data of the visitor and / or user of the services of the website www.efxi.gr is governed by the terms of the present and is subject to the relevant provisions of the Greek Law 2472/1997 for the protection of the individual from the protection of personal data such as has been supplemented by the decisions of the Chairman of the Personal Data Protection Committee, P. D. 207/1998 and 79/2000 and article 8 of Law 2819/2000 and European Law (directives 95/46 / EC and 97/66 /FROM).
The website www.efxi.gr always acts in accordance with the current legislation and aims at the best application of the correct practice regarding the Internet, and preserves the personal character of the data of the visitor or the registered member or the customer, it is explicitly committed not to transfer to any third party (natural or legal person) for absolutely any reason, with the exception of relevant provisions of the law and to the competent authorities only.
The website www.efxi.gr maintains files with personal data, which the visitor / user himself sends or records when registering as a member, or sends through any form of communication or when placing an order, exclusively for communication purposes of the website www.efxi.gr with the owner of the personal data. The above information is kept in a secure computer of a data processing center for the security of which all the necessary measures taken by the most modern technology of computers and databases have been taken.
The website www.efxi.gr cooperates with payment service providers (for example credit card companies, banks, money transfer services such as PayPal, courier transport and courier companies, etc.), statistics recording services, IT service providers (eg computer centers , host providers, backup services, database services), necessary to carry out its business activity or to secure the data or to serve the users of the website. These providers have access to personal data, as long as they are necessary for the operation of their services. These providers are obliged to use personal data in accordance with this privacy statement as well as the regulatory laws for the protection of personal data of Greek law.
However, the website www.efxi.gr does not guarantee the security of data transmitted through networks, to the extent that their protection is not achieved by taking appropriate security measures imposed by law, and does not take any relevant direct, indirect, positive , reserve, material or non-material damage that the user may have suffered from accessing the internet.
The visitor / user can either contact the company at info @ efxi to ask any questions about the privacy policy, or to cross-check the existence of the personal file, correct it, change it or to delete it, or through the management of his account to make corrections or changes to his data, or to delete his account from the website www.efxi.gr.
Cookies
The website www.efxi.gr does not use permanent cookies (persistent cookies) to collect personal data of visitors during the navigation of the visitor on his website. However, some websites may use temporary (session) cookies, which are deleted as soon as the visitor's or user's browser is closed and its connection to the website www.efxi.gr.
Links to other sites ("Links")
The website www.efxi.gr includes links ("links") to other sites which are not controlled by the same but by third parties (natural or legal persons). In no case is efxi.gr responsible for the Terms of Protection of Personal Data which they follow.
IP Addresses ("Διευθύνσεις IP")
The IP address through which the computer of the visitor or user has access to the Internet and then to the website www.livingbio.gr is used exclusively for the collection of statistical data or for the protection against malicious attacks on the website www.efxi.gr , are subject to the terms of protection of personal data described earlier. In any case, the website www.livingbio.gr reserves the right to change the terms of protection of personal data within the existing or possibly new legal framework after informing the users, without prior notice.